Volunteer Role Description for

Minibus Escort

Role Summary

We are working in partnership with St Albans Community Centre and they require a minibus escort to work as part of a team for St Alban’s Day Care Service Transport provision.  

Main activities/tasks

  • Collecting vulnerable and elderly clients from given pick up points to attend St Albans Day Centre provision and returning home once the centre has closed.
  • On arrival, ensure that the client safely enters the building, and on return to their home ensure that they get safely to their destination.
  • Responsible for the health and safety of clients using the day service transport provision.
  • Physically support clients to enter and leave the mini bus.
  • Liaise with St Albans management should any issues arise or if there are any concerns

Relevant experience/skills

Be confident to work with vulnerable and elderly clients. Support and training will be provided, you will need to be proactive, work independently and as a team and take instructions.  Be empathetic, compassionate, patient and reliable.

Training and support

We have an induction process, during which we give volunteers the information we believe they need to enjoy their time with us. The Community Navigator will give volunteers any specific information they need before starting. Volunteers will have supervisions with the Community Navigator to allow them to give and receive feedback about their work. They are also encouraged to bring up any concerns or questions as soon as they arise and make an input into the overall development of our Centre.


Morning and afternoon routines can be established and agreed with the Community Navigator. Days can be flexible to work around other commitments.

Additional information

Based at St Albans Community Centre, St Albans Road, Smethwick, B67 7NL

A DBS certificate is required.

Main point of contact/supervisor

Community Navigator

Please complete an enquiry form if you are interested in volunteering for this position.