The Dorothy Parkes Centre has recently achieved the Trusted Charity Mark Level 1 recognising the excellent work it does as a third sector organisation in England and its effective and efficient operational management.

Robert Bruce, Chief Executive Officer at Dorothy Parkes Centre on Church Road in Smethwick, is delighted and stated that “This is a fantastic achievement for our organisation. The process has taken a couple of years and has been very comprehensive, but it has helped us ensure that we operate to a high standard in areas such as governance, finance, and managing people. I would like to thank our Trustees, Staff, Volunteers and Stakeholders who have all been involved in the process. We now hope to build on this and ensure that our Charity is efficient, sustainable, and providing more opportunities for our local community to enjoy a better quality of life.”

The Trusted Charity Standard is owned by the National Council for Voluntary Organisations (NCVO) and delivered by The Growth Company and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently. The Dorothy Parkes Centre has been accredited with the Level 1 Trusted Charity Mark meaning they have met the minimum legal obligations and have systems and structures in place to protect the rights of users and employees. This was determined by being assessed against the 11 quality areas of The Trusted Charity Standard: governance, planning, leadership and management, user-centred service, managing people, learning & development, managing money, managing resources, external communications, working with others, and assessing outcomes and impact.

The Dorothy Parkes Centre is a thriving, award winning Community Centre providing a variety of groups, classes, activities, and a community allotment plot. The Centre aims to help tackle local issues such as physical and mental health, obesity, social isolation, low educational attainment, poverty, and unemployment. The Centre supports over 900 people per week and also hosts community events, fundraising events, and private functions.

About Trusted Charity

  1. The Trusted Charity Standard is delivered by The Growth Company on behalf of the National Council for Voluntary Organisations (NCVO).
  2. The Trusted Charity Standard is a quality standard designed to help third sector organisations run more effectively and efficiently. Organisations using the Trusted Charity Standard self-assess their practice against 11 quality standards - Governance, Planning, Leadership and Management, User-centred Services, Managing People, Learning and Development, Managing Money, Managing Resources, External Communications, Working with Others and Assessing Outcomes and Impact.
  3. Organisations that want to achieve the Trusted Charity Mark award are externally assessed against these 11 standards by Trusted Charity Standard practitioners.
  4. The Trusted Charity Mark Level 1 award is valid for three years.
  5. NCVO works closely with CVS across England and in Wales with the Wales Council for Voluntary Action (WCVA) to promote and support the Trusted Charity Standard.
  6. NCVO champions the voluntary sector and volunteering in England. It has a diverse community of over 14,000 members organisations – a third of the voluntary sector workforce in England.


For more information about Trusted Charity Standard contact


Trusted Charity Team, email:  [email protected]


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